All items are created by hand, so no two items are identical. Please allow for slight variances from what is shown in the photos. Please note that all items are made to order, therefore, please allow 7-10 business days for production time to each item.
Special and Custom Order
Special or custom order may not be return, refund or exchange. Production time may varies depending on the design and request, please allow up to 12-18 days for production time on special and custom orders.
Most order will be shipped within 7-10 business days from the date of sale, all item will be ship via USPS priority mail, with tracking confirmation unless request otherwise at the time of the purchase.
Please note that all international shipping may require import duty/taxes, and we are not responsible for any international duty/taxes. If you may have any questions please contact us before you place an order.
Return and Exchange
If for some reason you are not happy with your purchase, we will accept a return and issue for an exchange or store credit only, item must be received within 14 days of purchase, so long as it is in resale condition. Returns that are damaged or worn may not be accepted and may be sent back to the customer without a refund. Once your return is processed, a credit will be issued for the merchandise amount only. All returns or exchanges are subject to shipping charges, please consider using a tracking shipping service or purchasing shipping insurance. Artistry Industrial is not responsible for items that are lost during your return shipping.